360° Infrastructure Performance Management (IPM)
Xangati delivers the only performance management solutions that track all dynamic cross-IT silo interactions that impact the performance of the virtual infrastructure (VI). Xangati’s solutions uniquely present interactions in a live and continuous fashion for the following critical infrastructure components: server VMs, desktop VMs, hosts/hypervisors, servers, network segments, datastores/datastore paths, client devices and applications. Xangati’s solutions are powered by a patent-pending performance health engine that continuously compares real-time activity vs. performance profiles to proactively alert VI or VDI administrators when there is a shift in interactions adversely affecting end-user experience. These health alerts are coupled with DVR recordings which provide the context of what is happening in which IT silo to ensure that the problem source is identified and remedied immediately.
360° Infrastructure Performance Management (IPM)
Only Xangati’s solutions provide
- Cross-IT silo interaction tracking
- Live and continuous performance health index coupled with alert recordings
- Comprehensive and rich report trending for virtual and physical infrastructure
Here are a number of insights 360° IPM provides:
- Which VM is specifically responsible for a datastore’s sudden and intermittent latency surges
- What process inside the desktop VM is causing it to hang during its login process
- That a specific pair of virtual web servers are not properly being load-balanced
- How a PCoIP VDI session is being adversely affected by too much network latency
- How a misconfigured vSwitch is incorrectly distributing IP storage traffic
- That a specific application server is being bogged down by a back up in the middle of the day
Server Virtualization (VI)
Challenge: New Electronic Medical Record (EMR) Application Underperforming
- Application code base shifted to new MEDITECH 6.0 release
- Virtualization team handling their first tier-one application
- Project stalled for a month due to intermittent performance issues
- VI was blamed for the stall
Solution: Xangati 360° IPM
- Xangati immediately provided visibility into intra-ESX communications for two VMs: no other solution on market can provide this insight in real-time which was previously a blind spot
- The problem was identified within first two hours (including install and analysis)
- Bug in application code identified: presentation server was slamming business logic server at 1Gbps intermittently
- Problem was DVR-recorded and send to application owner
- Software recoded to solve problem in 3 business days
Challenge: Making First 600 Hundred Law Firm Users Happy To Pave Way for Next 600
- 600 VDI users (lawyers inclusive) experiencing intermittent VDI performance issues
- Dedicated 45Mbps connection for VDI saturated
- 600 additional users were pre-committed to migration due to thin-client leasing commitment
Solution: Xangati 360° IPM
- Installed to analyze network workload of VDI sessions over the WAN
- Immediately identified one user hogging 20% of WAN as a mail-room clerk scanning high resolution documents
- All major end-user outliers identified
- Configuration changes made to drastically reduce network workload of VDI protocol
- Insights removed intermittent performance issues stalling project expansion
- Insights prevented need to add WAN capacity
- VDI now operational and enabled for 1200 desktops
Challenge: Cloud provider to financial firms having to overcome customer “trust” issues
- Provider of cloud services to financial firms for trading floor applications and desktops
- “Trade anywhere” solution required end-to-end instrumentation without agents
- Transparency is required for customers to migrate business critical apps into the cloud
Solution: Xangati 360° IPM
- End-to-end visibility from cloud to enterprise deployed in less than an hour
- Proactive alerting around any infrastructure issues affecting app or end-user experience
- Xangati’s Remote Object Viewer providing full performance transparency to end-user IT staff
- Trading application owners convinced with Xangati that proper instrumentation in place
